Terms of Service

By accessing or using Closr ("the Service") at closr-sand.vercel.app, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Closr.

We reserve the right to update these Terms at any time. We will notify users of material changes by posting the updated Terms on the Service with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

Closr is a software-as-a-service platform that uses artificial intelligence to help B2B freelancers and agencies generate personalized business proposals and cold outreach emails based on DISC behavioral profiling. The Service is provided "as is" and is subject to change without notice.

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain the security of your password and accept responsibility for all activity under your account.
• Notify us immediately of any unauthorized use of your account at legal@closr.io.
• Not share your account credentials with any third party.

You are responsible for all content generated through your account. Closr reserves the right to suspend or terminate accounts that violate these Terms.

You agree not to use the Service to:

• Generate content that is false, defamatory, misleading, fraudulent, or deceptive.
• Violate any applicable local, national, or international law or regulation.
• Send unsolicited commercial communications (spam) in violation of applicable law.
• Infringe upon the intellectual property rights of any third party.
• Attempt to gain unauthorized access to the Service or its related systems.
• Use automated means to access the Service in a manner that exceeds reasonable usage or that could harm the Service.
• Resell or sublicense access to the Service without prior written consent.

We reserve the right to investigate and take appropriate action against violations of this section, including removing content, suspending accounts, and reporting to law enforcement.

Paid plans are billed on a recurring monthly basis through our payment processor, Dodo Payments. By subscribing to a paid plan, you authorize Dodo Payments to charge your chosen payment method on a recurring basis.

• Billing cycle: Subscriptions renew automatically on the same date each month.
• Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then.
• Refunds: We offer a 14-day money-back guarantee on all paid plans. Requests must be submitted within 14 days of the original purchase to legal@closr.io.
• Price changes: We reserve the right to change subscription prices at any time. We will provide at least 30 days' notice before any price changes affect your subscription.
• Taxes: Prices are exclusive of any applicable taxes. You are responsible for paying all taxes associated with your use of the Service.

Closr may offer a limited number of complimentary proposal generations to new accounts for evaluation purposes. Trial usage limits are subject to change. Closr reserves the right to modify, suspend, or discontinue trial access at any time with reasonable notice.

Our IP: The Service, including its software, design, and content (excluding user-generated content), is the exclusive property of Closr and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our express written permission.

Your content: You retain ownership of all text and data you input into the Service ("Input") and all proposals and emails generated using that Input ("Output"). By using the Service, you grant Closr a limited, non-exclusive, royalty-free license to process your Input solely to provide and improve the Service.

AI-generated content: Output generated by the Service is provided for your business use. You are solely responsible for reviewing Output before use and for ensuring it complies with applicable laws and does not infringe any third-party rights.

The Service integrates with third-party services including OpenAI (AI processing), Supabase (data storage and authentication), and Dodo Payments (payment processing). Your use of these services is subject to their respective terms and privacy policies. Closr is not responsible for the actions, content, or policies of any third-party service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CLOSR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY AI-GENERATED CONTENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLOSR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO CLOSR IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

You agree to indemnify, defend, and hold harmless Closr and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party rights; or (d) any content you submit through the Service.

By you: You may stop using the Service and delete your account at any time from your account settings.

By us: We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms, engage in fraudulent or illegal activity, or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately.

Sections 7, 9, 10, 11, 12, 13, and 14 shall survive termination.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Closr operates, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved informally by contacting us at legal@closr.io. If informal resolution fails, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

• Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Closr regarding the Service.
• Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force.
• Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.

If you have questions about these Terms, please contact us at:

Closr
Email: legal@closr.io
Website: closr-sand.vercel.app