Privacy Policy

Closr ("we", "us", or "our") operates the website at closr-sand.vercel.app and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information as described in this policy.

We take your privacy seriously. We collect only what we need, use it only to provide the Service, and do not sell your personal data to third parties.

We collect the following categories of information:

We use the information we collect to:

• Create and manage your account.
• Send authentication emails (magic links) to log you in.
• Process prospect text through the OpenAI API to generate proposals and emails.
• Store your proposals so you can access your history.
• Enforce plan-level usage limits (e.g., proposal counts).
• Process your subscription payments through Dodo Payments.
• Send transactional emails (billing receipts, service notices).
• Improve and debug the Service through aggregate, anonymized usage analytics.
• Comply with legal obligations.

We do not use your data for advertising purposes. We do not sell, rent, or trade your personal data.

The Service uses the following third-party providers. Each has their own privacy policy governing how they handle data:

Your data is stored in Supabase's managed PostgreSQL database with row-level security (RLS) policies enforced — meaning you can only access your own data. We use HTTPS/TLS encryption for all data in transit.

While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach, we will notify affected users as required by applicable law.

We retain your account information and proposals for as long as your account is active. If you delete your account, we will delete your personal data and proposals within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or resolving disputes).

Prospect text you input is retained as part of your proposal records until you delete the proposal or your account.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data. You can delete individual proposals from your dashboard. To delete your entire account and data, contact us at privacy@closr.io.
• Portability: Request an export of your data in a structured, machine-readable format.
• Objection: Object to or restrict certain processing of your data.
• Withdraw consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, contact us at privacy@closr.io. We will respond within 30 days.

The Service uses the following types of cookies and local storage:

• Authentication cookies: Set by Supabase Auth to keep you logged in. These are strictly necessary for the Service to function.
• Session storage: Temporary browser storage used to maintain your session state. Cleared when you close your browser.

We do not use advertising cookies or third-party tracking cookies. You can control cookies through your browser settings, but disabling authentication cookies will prevent you from logging in.

The Service is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child under 16, please contact us at privacy@closr.io and we will delete it promptly.

Closr operates globally. Your data may be processed and stored in countries outside your own, including the United States, where data protection laws may differ from those in your country. By using the Service, you consent to such transfers. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised "Last updated" date and, where appropriate, by email. Continued use of the Service after the effective date of the updated policy constitutes acceptance.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Closr — Privacy
Email: privacy@closr.io
Website: closr-sand.vercel.app